Red Cross Emergency Response Volunteers Needed

Job Description

When there is a fire, flood or severe weather, we’re among the first to respond. From making a cup of tea to deliver the essentials, we work with other organisations to do what’s needed straight away.

We are looking for a volunteer who is highly motivated & flexible and is able to;

  • Reach BRC Wimbledon Office, SW19 4EE within 30-40 mins.
  • Driving is essential for this role; you should have held a driving licence for at least 2 years.
  • Be available to be on-call for a minimum of 2 X 12 hour shifts a month, on a rota basis, covering either 07:00 to 19:00 or 19:00 to 07:00 shifts, on weekdays or weekends. This doesn’t necessarily mean you will be deployed every shift.
  • Able to attend in person training at British Red Cross UK office (44 Moorfields, London EC2Y 9AL) once a month. Usually held on the last Monday or Tuesday early evening of every month.
  • Available to undertake required in person, e-learning modules and Zoom training sessions in the first few months of volunteering (please see details in the Learning Pathway attached) plus other service specific trainings as required.
  • Minimum commitment of 18 months

Due to the nature of this role, applicants must undergo an Enhanced with Adults barred Disclosure and Barring Service (DBS) check.


Diversity is something we celebrate, and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

Health and Safety Statement

We take an individual approach to ensuring your safety.

We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

If you have any questions before applying, please contact us at 

Why we want you

Working alongside the local emergency services every day, from house fires and flooding to power cuts and water shortages, the British Red Cross responds to an emergency almost every 4 hours.

As an Emergency Response Volunteer, you will give people the support they need at a time they need it the most.

What you will be doing

  • Respond to emergency call outs in your local area.
  • Give emotional support to people and communities affected by an emergency.
  • Give practical support such as distributing clothing, food or water after an emergency.
  • Tell people where they can get extra support.
  • Collaborate with local government or emergency services staff.

The skills you need

  • Warm and friendly.
  • Calm and can follow processes under pressure.
  • Good listening skills and ability to empathise.
  • Can communicate in a calm manner.
  • Able to act responsibly.

What’s in it for you

  • Meet new people and be part of a dynamic and inclusive team.
  • A great opportunity to develop your existing skills and gain new ones.
  • All training and induction for the role (there is no charge for training).
  • Reasonable pre-agreed travel expenses for the role including for attending training.
Salary Voluntary
Application Process: Please visit website to apply
Contact Email:
Employer: Red Cross
Hours: Shifts
Employer's Website:
Application Form:
Job Description File(s):
Additional Files:

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