Polka Theatre: Visitor’s Services Manager

Job Description

Polka is looking for a new Visitor Services Manager to join its team. If you are a customer service expert with great people skills, this job might be for you. You will play an important role in ensuring the highest standard of service that Polka can offer its various visitors, working closely with the Head of Operations. You will manage the paid members of the Visitor Services team to create and maintain a friendly, efficient, welcoming, clean and safe environment for the theatre’s audiences and visitors in the venue, shop, café and across the Front of House (FOH) operation in general. Person Specification which can be found at: https://polkatheatre.com/jobs/.

Salary £27,000 pa
Application Process: Please complete and send the following to Hilary O'Connor, Head of Operations at hilary@polkatheatre.com or post it to them at Polka Theatre, 240 The Broadway, Wimbledon SW19 1SB. Remember to include Visitor Services Manager as your email subject line or on the envelope. The Equality monitoring questionnaire is not sent to the person named above. It helps us understand whether we are succeeding in promoting equality of opportunity and encouraging representation. It is completely separate from your application and we do not connect the two. https://www.surveymonkey.co.uk/r/HVSFKV9.
Contact Email: ed@polkatheatre.com
Employer: Polka Theatre
Hours: Normal working week is 35 hours over 5 days (excluding 1 hour for lunch) which may be within the hours of 8am to 6pm.
Telephone: 020 8543 4888
Employer's Website:
Application Form:
Job Description File(s):
Additional Files:
020 8543 4888

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Wimbledon Community Association Limited
c/o 66 Kings Road
London SW19 8QW

Registered Charity No 1097305
Company Number 03825493

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