Head of Operations and Visitor Services

Please note that this vacancy has now been filled.

Could Polka Theatre be looking for you?

Are you excited to work at a pioneering national theatre for children as an inspirational senior leader who enjoys managing people?
Do you combine an intuitive and data-driven approach that looks to bring continual improvement and commercial success in areas such as retail, food & beverage and hires?
Do you have a strong understanding of Health and Safety in a public building?

A pivotal member of the team, we are looking for an inspirational Head of Operations and Visitor Services who enjoys managing people and will be an active member of the Senior Management Team.

We want to help people achieve their potential while working at Polka. We prioritise our mental health and the culture of working at Polka by having regular team days to share and learn from each other and a range of social events. We invest in our people through training opportunities which help us learn and understand more about working together.

What would you be doing?

You will ensure that Polka provides a friendly and efficient Visitor Service operation, and a welcoming, inclusive and safe environment for visitors including families, schools and artists. You will be responsible for delivering key areas of commercial activity, including our thriving café and growing shop, and be passionate about continuously improving our environmental impact. With a strong knowledge of Health and Safety, you will have oversight of premises safety, management and security. You’ll be at the heart of making sure that Polka runs as efficiently as possible, helping to keep up our reputation as one of the UK’s most welcoming theatres.

Salary	£35,000 - £40,000 per year depending on experience.
Application Process:	For a Recruitment Pack with more information about who we are and what we're looking for in this role plus how to apply please visit our website. We accept CV and cover letter or audio/video file. Deadline 9am Monday 10 October 2022. Interview Friday 14 October 2022. Second interview Wednesday 19 October 2022. Ideal start date November 2022. Polka's commitment as an equal opportunities employer means we are keen to encourage applications from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector. Polka is funded by Arts Council England, London, registered charity number 256979.
Contact Email:	lynette@polkatheatre.com
Employer:	Polka Theatre
Hours:	35 hours per week excluding a lunch break of 1 hour, worked over 5 days Monday to Friday. Polka is open to the public Tuesday to Sunday. This means the incumbent will need to work one in every four weekends. We operate a Time Off In Lieu, known as 'TOIL', system for additional hours worked, including any travel out of London for work.
Telephone:	020 8545 8323
Employer's Website:	https://polkatheatre.com/jobs/
Application Form:	https://wimbledoncommunity.org/wp-content/uploads/elementor/forms/6320bd48733f7.pdf
Job Description File(s):	https://wimbledoncommunity.org/wp-content/uploads/elementor/forms/6320bd4874761.pdf
Additional Files:

Job Description

Please note that this vacancy has now been filled.

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