THIS POSITION HAS BEEN FILLED BUT PLEASE CHECK BACK FOR FUTURE UPDATES, AND NOTE THAT WE ARE ALWAYS LOOKING FOR NEW VOLUNTEER TRUSTEES TO JOIN THE TEAM.
Are you passionate about making a difference in your local community?! Do you have great IT and communication skills?
Wimbledon Community Association is looking to recruit a new permanent part time Communications Administrator. Ideally the candidate should live within the Borough of Merton or close by.
The job is currently being filled part time at 21 hours per week. We are looking to pay the equivalent of between £15 and £20 per hour depending on experience and skills.
We will consider applications from people wishing to work on contract but if you join us on our payroll we will, where appropriate, also offer a contribution to a pension scheme and 4 weeks holiday (pro rata).
We may consider splitting the role into two (or more roles) of less than 21 hours if candidates have suitable complementary skills and experience.
A covering email and supporting CV with your background, skills and experience should be sent to recruitment@wimbledoncommunity.org by no later than 5pm on Monday 17 March 2025. If you wish to have an informal chat with our Chair of Trustees please email David Hall at the same address to arrange. Interviews are currently scheduled for week commencing 24 March and 31 March.
Further details on our organisation and the Job Description can be found here below.
Job Description for Communications Executive
Wimbledon Community Association (WCA) is looking to recruit a new Communications Executive.
The primary function of the job is to manage, develop and maintain our website Wimblecomm, our socials (Facebook, BlueSky, Instagram), and deliver monthly newsletters. Part of the website maintenance includes publishing events, groups, venues/ spaces, job vacancies, news items and blogs. You’ll also be handling queries from community groups, venues and the general public about both the site and goings on in Merton. We also imagine the new candidate will be generally website savvy and be able to work with our website developer to review systems and suggest improvements as they are needed.
The job is currently being filled part time at 21 hours per week. We are looking to pay the equivalent of between £15 and £20 per hour depending on experience and skills.
We will consider applications from people wishing to work on contract but if you join us on our payroll we will, where appropriate, also offer a contribution to a pension scheme and 4 weeks holiday (pro rata).
We may consider splitting the role into two (or more roles) of less than 21 hours if candidates have suitable complementary skills and experience.
The member of staff will be expected to work from home most of the time , attend meetings with trustees at their houses locally in Merton and events and meetings elsewhere from time to time.
We are an Equal Opportunities employer and are generally happy to be flexible on the time of the hours worked per week but most work will be undertaken during the normal working day. There will be evening and weekend work, which can be flexible to work around your availability.
We are a small self-funded charity and are primarily reliant on a dividend from investments to support our work.
The charity is currently run by a small team of four trustees, two of whom have been serving the charity since 2012, one since the end of 2021 and one since November 2023. We also have a website developer who provides a minimum of one day a month supporting the website. All four trustees share in some of the work and sometimes get actively involved in writing and recording pieces for the website and attending events depending on their availability as well as running the governance and finance functions.
The following outlines the main functions of the role:
- Website Management – This is a key part of the role. It is important to keep Wimblecomm an active website as perceived by Google, and to provide fresh reasons for users to visit the site. It covers all aspects of the hub and includes providing copy (from team members and elsewhere) for the various functional and information pages e.g. resource pages on special issues (for example we previously maintained a section dedicated to COVID), membership pages, volunteering pages, introduction copy on the What’s On page, events, job-listings, blogs, FAQ pages and so forth.
Content is sourced from existing members and partners, prospective members leading to them being offered membership, Trustees, and the post holder will also have to source and create content.
There will be a need to spot any problems such as broken links and other issues and resolve these with the website developer as necessary. This means continuous review of the website to ensure a positive user experience and trouble-shooting, flagging up issues and tracking/monitoring/reporting their resolution. We have recently (summer 2024) re-designed our website, so the primary focus will be on maintaining an engaging and user-friendly platform by implementing modern design elements, optimising navigation, and ensuring seamless functionality across various devices. - Administration – this involves ensuring that membership records are kept up to date eg amending contact details, ensuring the correct plan is applied. The postholder will be expected to maintain the membership database/records, renewals of memberships, making sure membership plans and policy documents are up to date/in line with latest policy, updating membership information on the website and auditing subscriptions on the website etc.
- Social Media – we have a very active presence on Instagram, Facebook, Blue Sky and increasingly on LinkedIn. The postholder will be expected to give time each week posting new material, and reposting from partners and members where appropriate. Further activity on other social media channels should be explored and used where appropriate.
- Member engagement and recruitment – Part of the role will be to recruit new members. There will also be a substantial amount of work dealing with member queries, obligations and issues. There have been various initiatives over the years such as setting up an e-bulletin, Facebook forum, online forum, newsletter, ‘Connect’ Webinars and regular meetings in person / on email / phone / Zoom with existing and new members. Surveys have also been issued to members. The role will require the postholder to develop their own approach to ensure there is regular engagement with members. The membership figures commit us to providing quarterly reporting on engagement statistics on Wimblecomm.
- Subscriber engagement – Wimblecomm currently has 470 subscribers to its monthly newsletter, across several lists. Subscribers include venues, groups and the general public. The post holder will be required to write and send out a monthly newsletter which includes: updates from within the community, advice about health and wellbeing, spotlighting community groups and venues and updates on what on.
- Launching new initiatives – these will change from time to time depending on circumstances (for example we developed a Covid hub early during lockdown). Other new sections may need to be added or removed as appropriate. The postholder will be expected to get buy-in from the trustees, developing the business case, launching, marketing and developing the relevant structure/content.
- Engaging with partners – partners include Merton Council, Love Wimbledon, Merton Connected and the Merton Chamber of Commerce as well as members who have a wider role such as Wimbledon Guid and Merton Libraries and Schools. The postholder will be expected to maintain good relations with partners and develop new connections / partnerships where appropriate.
- Marketing and advertising – this will involve wider public engagement via attendance of networking events, newsletters as well as exploring marketing and advertising campaigns e.g. placing editorials / ads with third party publications and websites. This will include the review and update of our current ‘membership badge’, producing occasional flyers and other marketing collateral.
- Networking – the postholder will be expected to track events in the Merton area, which are suitable to attend with / by trustees and make suggestions where appropriate of those we could / should attend.
- Reporting to trustees – the postholder will be expected to attend trustee meetings and report as required to those meetings as well as assist with publication of information and attendance at the Annual General Meeting and on any wider policy development debates as appropriate.
- Monthly Reports – The post holder will be expected to write up a monthly report of work and impact, in a timely manner, for the trustee meeting. The report will include membership status, group and user updates, events published and a general overview of your work over the month.
February 2025