FAQs/Help

Registration and Account Management

The Wimblecomm website is used by thousands of people each month to find spaces to hire, groups to join and events/activities to get involved in, in the London borough of Merton and surrounding area. Registering and listing your space or group gives you access to this large and growing audience.

Yes! The website is run by a charity, the Wimbledon Community Association, whose purpose is not to make a profit but to get more local people involved in community activities – connecting people, places and passions!

Click on the ‘My Account’ link at the top of the Wimblecomm home page to access your organisation’s membership account page. Please note: The email address and username associated with your account serves as an identifier to your organisation/account only. When listing a space for hire or a group you will be asked to provide a contact name and email address for that space/group which will be used on your space or group listing – this may be different from your account username/email.

Listing Your Space for Hire

Once you have completed and submitted the ‘List a Space’ form online the Wimblecomm Team will review your submission before posting it on the website. We endeavour to publish new space listings within 5 working days of submission, however there may be occasions when we will need to contact the venue organisation to clarify some open questions and/or obtain further details.

New space listings must include at least 1 image of your venue and/or space for hire. You are encouraged to add more images so as to create an image gallery on your space listing, both for the benefit of our users as well as for showcasing aspects of your space for hire. Images must not exceed 1024 pixels in width or height and the size of the file must be less than 1mb.

The following is a guide to help you determine whether to list your community space as ‘small, medium or large’. If you have several spaces for hire listed at the same venue you may wish to use the size descriptors as a means of showing relative size (e.g. large and small hall). The capacity used for determining size of your community space is based on people using the space ‘seated’, not ‘standing’.

 

Small

Medium

Large

Meeting Rooms

Up to 10

Up to 15

15+

Halls

Up to 30

Up to 60

60+

Users of Wimblecomm can use the search engine and are encouraged to ‘filter’ their searches by choosing from a list of facilities and a list of space uses. For example, if they are looking for a space for hire with onsite car parking and kitchen facilities, they can select the appropriate filters on the search form. It is therefore important that you include all the facilities and used-for categories that apply to your space/venue, by using the drop-down menus on the listing template.

Tags are words or short phrases that provide extra information about your venue/space for hire to the search engine and users of Wimblecomm. For example, if your venue offers sports facilities, you could add that tag ‘sports facilities’ in the listing form. Their main role is to provide more relevant search results when people are searching for a venue on the website. There is no list to choose from – you can use any words that you think might help people looking for a space for their activity.

Presently, WCA offers integration with Google Calendar. To embed your calendar, please follow the steps below.

1: In Google Calendar, click on the little arrow next to your calendar name and select the Calendar settings link.

2: Click the Share this Calendar tab and make your calendar public by checking the checkbox called Make this calendar public. Don’t forget to press the Save button when you are done.


3: Click on the Calendar Details tab and copy/paste the embed code into your blog. The embed code contains your Google account name, so be sure you’re okay with making that name public.


4: In your venue listing page, or the Add Listing form, paste the code directly into the form field. NOTE: Make sure the ‘text’ tab is selected.

5: The calendar should look like this:


6. To hide details associated with a booking and to show only that the venue is booked at a particular time, make sure to set the visibility as ‘Private.’

When you make a Google calendar public, other people can see your public calendar on a website. If this website is searchable, people can find your calendar in search results. You have the option to let other people see all event details or just when your space is available or busy. When adding a Google calendar to your space listing on Wimblecomm we ask that you hide personal details associated with a booking and show only that the space is ‘available/busy’ at a particular time. In order to ensure this please make sure that you set the visibility of all events entered on the calendar as ‘Private’.

1: To add video to your listing, first sign into your YouTube account.
2: Click on Upload at the top of the page.
3: Select the video you’d like to upload from your computer.
4: Use the youtube site to find the video you want.
5: Upload the video to YouTube.
6: Click the ‘Embed’ button next to the ‘Share’ link.
7: Copy the iframe code given and paste it into the video form field in the Add Listing/Edit venue page.

8: The code will look something like this:

Please contact us – we may be able to add the new facility category to the list of options

Once you are set up as a venue on Wimblecomm with your first space listing, you can add any number of additional space listings by logging into your account and following the ‘Add listing’ link. We encourage you to create separate listings for each space that can be hired individually at your venue, however you can list your venue as a whole if preferred.

Log-in to your account using your username and password and click on the link in the menu bar at the top.

Log into your account. A list of ‘My listings’ will appear if you have at least one space listed already. Select the listing you want to edit or delete. Once selected there will be options to either edit (using the edit form) or delete your listing.

Searching for a Space for Hire

Wimblecomm has a database of more than 120 community spaces for hire and a powerful search engine to help you find the space that best suits your needs. To search for a space go to the “find a space” page. There you will see all the venues on our database plotted on a map, along with a list of filters to narrow down your selection by type of space (such as “meeting rooms” or “dance hall”) and a search box to search for specific words. By clicking on the “cog” symbol next to the search box you can filter your results even further by choosing to see only venues with specific facilities, such as off-street parking or a stage, or only spaces that are suitable for specific activities, such as drama performances or wedding receptions. You can also filter the results by distance from your location or by size of space. Please note that not all venues have listed all of their facilities and suitable uses, so if you find you get few or no results when you search try un-ticking some of the filter boxes.

You can’t currently book a space directly on the Wimblecomm website. Once you have found a space you would like to book, or enquire about booking, go to the listing page for that space and if you scroll down, on the right-hand side of the page you’ll find a section headed “Enquire about this space” with an enquiry form you can fill in. Someone from the venue should get back to you very shortly to deal with your enquiry.

All space descriptions include information about disabled access and facilities. The side bar on each space listing page provides a contact and booking details summary including information on whether or not the venue/space is accessible for wheelchairs. Users are also encouraged to select the relevant filter(s) on the search engine to only show spaces in the results that meet their needs.

Yes, you can review a space listed on Wimblecomm by going to the space listing page and clicking on the tab ‘reviews’. There you will see other reviews and at the bottom of the page you will be able to submit your own review. All reviews received will be moderated by the Wimblecomm team prior to publication.

Submitting Events, Blog and Newsletter Articles

All members of the Wimbledon Community Association can log into the Wimblecomm website using their login details and upload entries directly to the events calendar. If your organisation is not a WCA member you can still submit activities and events for consideration by using the “Submit Event” button on the ”What’s On“ page. All submissions must include an image for the event (e.g. a flyer or poster image) in PNG or JPEG format, and must include basic information such as date, time, venue, admission details, website and contact information plus a short description of the event/activity. Submissions are subject to our terms and conditions and will be moderated by the Wimblecomm team.

We welcome contributions from anyone with an interest in our local communities. We publish a regular email newsletter and run a blog on the website, covering topics of interest to people of all ages and backgrounds. If you’d like to talk to us about submitting an article contact us by email at general@wimbledoncommunity.org

To receive our email newsletter in your inbox as soon as it comes out go to the home page of our website, scroll down to the bottom of the page and type your email address under the “Sign up to our newsletter” heading, then click the “subscribe” button.

About the WCA

The Wimbledon Community Association is a Merton-based charity which aims to get more local people involved in community activities, such as volunteering, sports, the arts and other community groups/clubs. Its website, Wimbledon, is primarily designed to help people find local activities/groups to join and to help local groups to find suitable venues for their activities, and also to broaden public awareness of the wide range of activities taking place in Merton. For more information on the WCA and its history go to our “About Us” page. For an overview of our people go to the “Our Team” page.

All our contact information, including a form to leave us a message directly, can be found on our “Contact Us” page.

Wimbledon Community Association Limited
c/o 66 Kings Road
Wimbledon
London SW19 8QW

Registered Charity No 1097305
Company Number 03825493

Copyright © 2023 Wimbledon Community Association