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FAQs/Help

Registration and Account Management

By registering your venue, you are adding your venue to a comprehensive, user-friendly venue search facility, developed specifically for people looking to advertise or hire community spaces in our area. In addition, registration of your venue automatically entitles you to membership of the Wimbledon Community Association.
Registration is free for non-commercial organisations. Commercial organisations should contact us for details about registration fees. Please also see our terms and conditions for further details. We define non-commercial broadly as any organisation that operates on a not-for-profit basis.  This can include incorporated and unincorporated charities and parts of the statutory sector.  Please contact us if you are in any doubt as to your organisation's status.
There is a 'My Account' link in the top menu. You can change your password on the Profile screen. You can also change the email address associated with the account. To manage your account, click here.

Searching for a venue

To deliver the most accurate results, users are encouraged to 'filter' their searches by choosing from a list of facilities and a list of venue uses (i.e. if they require a venue with car parking and a kitchen, they would check the appropriate boxes in the search form.). Therefore, it is vital that, as part of the 'listing' process, venue managers include as many facilities from the drop-down as are applicable to their venue. add-filters
At the heart of the WCA website is a database and powerful search engine. The key to matching your requirements to one of the many venues listed on the site is to use the 'facilities' and 'venue uses' filters to customise your search. For example, if the venue you require needs car parking spaces, close proximity to a bus route, and access to an overhead projector, you could use the Facilities filter to show only those listings which match your requirements. filters
Please be aware that search results will be dependent on the number and type of filter(s) selected. If no venue(s) appear(s) on your search result it does not mean that we definitely do not have a suitable venue registered on the site. You may have to adjust your search criteria by reducing or changing your filter selections to optimize the search results.
At the moment, to book a venue you will need to contact them directly using the contact details on the listing page. In the future, we may integrate an online booking system that will allow users to book via the web site.
All venue descriptions will include information about disabled access. If you are in any doubt you can contact the venue manager directly. Contact details are provided on the venue listings detail page. Other information will include the floor level of the venue. It is important to use the 'disabled' filter in the venue search to show venues that provide suitable access for wheelchairs.

Adding your venue

New venue listings are subject to a moderation process before being published on the WCA website. Our Website Administrator will endeavour to complete moderation of any new listing within 3 working days.
Yes, images must not exceed 1024 pixels in width or height and the size of the file must be less than 1mb.
The following is a guide to help venue managers determine whether to list their community space(s) as ‘small, medium or large’. Please note that this is a rough guide only and venue managers listing their community space(s) should use their own judgement in determining whether to describe a particular space as small/medium/large. E.g. if a community space has a large and small hall, the description of large and small would make sense to show relative size, even if this does not strictly adhere to the guide. Please note: The capacity refers to the number of people 'seated'.
Small Medium Large
Meeting Rooms Up to 10 10 - 16 16+
Halls Up to 30 30 - 60 60+
To deliver the most accurate results, users are encouraged to 'filter' their searches by choosing from a list of facilities and a list of venue uses (i.e. if they require a venue with car parking and a kitchen, they would check the appropriate boxes in the search form.). Therefore, it is vital that, as part of the 'listing' process, venue managers include as many facilities from the drop-down as are applicable to their venue. add-filters
Tags are phrases that provide information to the search engine and to users about your venues. For example, if your venue offers sports facilities, you could add the tag 'sports facilities' in the listing form. At their most basic level, tags are another tool for categorising venues. Please note: Primarily, the function of these keywords is to facilitate a more accurate search using the site's internal search engine, rather than external searches such as Google, Yahoo, Bing etc.
Presently, WCA offers integration with Google Calendar. To embed your calendar, please follow the steps below.
1: In Google Calendar, click on the little arrow next to your calendar name and select the Calendar settings link. google-calendar2: Click the Share this Calendar tab and make your calendar public by checking the checkbox called Make this calendar public. Don’t forget to press the Save button when you are done. share-calendar3: Click on the Calendar Details tab and copy/paste the embed code into your blog. The embed code contains your Google account name, so be sure you’re okay with making that name public. google-calendar-iframe4: In your venue listing page, or the Add Listing form, paste the code directly into the form field. NOTE: Make sure the 'text' tab is selected. 2016-05-04_115402 5: The calendar should look like this: Calendar 6. To hide details associated with a booking and to show only that the venue is booked at a particular time, make sure to set the visibility as 'Private.'
Google calendar settings
When you make a calendar public, other people can:
  • See your public calendar on a website. If this website is searchable, people can find your calendar in search results.
  • Sync your calendar with other applications.
  • Subscribe to your public calendar and see it in Google Calendar.
When you make a calendar public, you have the option to let other people see all the event details or just when your venue is free or busy.

To hide details associated with a booking and to show only that the venue is booked at a particular time, make sure to set the visibility as 'Private.'
Google calendar settings
1: To add video to your listing, first sign into your YouTube account.
2: Click on Upload at the top of the page.
3: Select the video you'd like to upload from your computer.
4: Use the youtube site to find the video you want.
5: Upload the video to YouTube.
6: Click the 'Embed' button next to the 'Share' link.
7: Copy the iframe code given and paste it into the video form field in the Add Listing/Edit venue page.
Embedding YouTube image
8: The code will look something like this:
add-video
Once you have successfully submitted your registration, you can add any number of additional venue listings by logging into your account and following the 'Add listing' link.
Log-in to your account using your username and password and click on the link in the menu bar at the top. add-listing
My DashboardLogin using the My Dashboard panel on the right of each page. If you have added listings to the directory, a drop down will appear with a 'venues' link to your listings. There are options here to 'edit' and 'delete' your entries.
To save a new listing please ensure that you go to the 'Review my Listing' page and click the ‘Publish' button. If you do not click the ‘Publish' button your listing will not be saved.
To save edits to an existing listing, please ensure that you go to the 'Review my Listing' page and click the ‘Update’ button. If you do not click the ‘Update' button your changes will not be saved.

About the WCA

The WCA is a Wimbledon based charity focused on bringing together providers of community space for hire and those who wish to use it. It used to run a successful community centre, however this was closed in 2012 due to ever increasing running and maintenance costs, and the charity has since been run by a small group of unpaid trustees, a secretary, and more recently a part-time employee. Their details and associated arrangements are provided under the ‘Who we Are’ section and the ‘Publications’ section, where you can find minutes from our last AGM, public financial accounts and reference to our constitution and membership policy.
The Wimbledon Community Association was founded in 1946 by a local group headed by Sir Cyril Black MP with the aim to promote the well-being of the broad community based around Wimbledon, to further cultural, social and physical welfare, and to foster a spirit of mutual service and friendship.

An independent registered charity, it is non-party political, non-sectarian and non-discriminatory on any social grounds.

Until the site in St Georges Road was closed about 100 groups used to use the centre annually. These covered a multitude of self-help, leisure, educational, health, consultancy and sporting enterprises embracing all age groups and all backgrounds.
Our contact details are: Wimbledon Community Association Limited c/o 66 Kings Road Wimbledon London SW19 8QW Tel: 07534 518 473 Email: susanne.ollig@wimbledoncommunity.org Registered Charity No, 1097305 Company Number. 03825493

Wimbledon Community Association Limited
c/o 66 Kings Road
Wimbledon
London SW19 8QW

Tel: 07534 518 473
Email: Send us an email

Registered Charity No 1097305
Company Number 0382549


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